Forum Discussion

PaulThisy's avatar
PaulThisy
Joining in
3 days ago

Backup email address

Hi,

Trying to sign in to sky sports app i get asked to enter a backup email address, i enter one then follow the link from the mail, i then attempt to sign in to sky sports again and get stuck in the loop of backup mail address.

1 Reply

  • Daniel_Et's avatar
    Daniel_Et
    Icon for Forum Team rankForum Team
    3 days ago

    Hi PaulThisy, thank you for your post. 

    We're sorry to hear about the problem you're having 😔

    What's happening exactly when you follow the link? Are you getting any sort of confirmation that the necessary action has been taken?

    Please pop back to us at your earliest convenience.

    Regards,
    Daniel