Forum Discussion

marshjt's avatar
marshjt
Just joined
4 months ago

area code

Please could i have the area code for BL1, new customer and haven’t received it. Trying to log in to check if issues with broadband as it isn’t working properly at the minute.

 

1 Reply

  • Vikki_M's avatar
    Vikki_M
    Forum Team (Retired)
    4 months ago

    Hi marshjt,

    Thanks for your post and welcome to our community. 

    I'm sorry to hear you're having some issues with the service. 

    I'll send you a private message now so I can take the full postcode and assist further.

    I can also check we have the correct email address registered for you as you should have received a contract email within 24 hours of joining. 

    This will have both the account number and area reference on. 

    I can also check the service for you 😊

    I'll send you a private message now.

    Please look out for the envelope in the top right of the page and pop back to me when you can.