Area code

Hi johuraa thanks for your reply here.

So we've tried to check our systems for this, and it is not showing as a serviceable postcode that we have.

We've mentioned you've said O2 rather than Virgin Media, so is the sign-in process asking you for an area code for us?

Many thanks

Thanks for replying johuraa. All our Virgin Mobile SIMS/Contracts have now been transferred over to O2.

The only accounts we have are the loan agreements, where a customer got a handset on a 24 month agreement and paid for their SIM separately.

Gareth_L

Hi johuraa, we're sorry to hear you feel this way.

We've not offered Virgin Mobile SIM cards for at least 18 months, and any accounts that were still active were migrated. 

As such, to discuss them, you’ll need to speak to O2 customer services using the contact details provided here. 

Regards,
Daniel

You can post this on here in a response. 

^Martin

That is to link a Virgin Media account to O2 and the VMO2 ID, nowhere in your posts have you mentioned Virgin Media just Virgin Mobile. As this doesn't exist anymore (in regards to Tariffs) as they were all migrated to O2 nearly 2 years ago we're struggling to understand what it is you're trying to link?