Forum Discussion

annie17's avatar
annie17
On our wavelength
2 days ago

App Sign in

I can no longer sign in to the App nor on the VM Web.. I have tried all the basic options to fix & also followed the all advanced options offered but still the following problems. 

  1. Enter Email Address 
  2. Verify Email 
  3. Your email address has been VERIFIED Return to screen you started journey in
  4. Back to entering email address page. 
  5. But Again... Verify Email 

In this same loop 14 times please Fix the problem. šŸ˜µā€šŸ’«šŸ˜”

I'm using an android & Firefox browser

As I've yet to receive the OPPORTUNITY email to join, how do I now sign in to my account .. 

 

 

2 Replies

  • annie17's avatar
    annie17
    On our wavelength
    12 hours ago

    Hi Martin

    After I enter my email address which is then verified I'm returned to the original page.. Asking to enter my email address again. But I'm then in a loop to verify my email address. Not loading another or different page. 

     

     

     

  • Martin_N's avatar
    Martin_N
    Icon for Forum Team rankForum Team
    2 days ago

    Hi annie17,

    Thank you for your post. We're sorry to hear about the issue signing into your online account. 

    After the email address has been verified and you return to the screen your started on it should load to another page. 

    Does that not happen?

    ^Martin