My current package had expired so I needed to renew it! Raja Omar Khan was absolutely amazing!! It was the best customer service I have ever experienced with Virgin Media! Please can this be mentioned to his Manager! He is doing a fabulous job and really listens to the customers needs!
IyzahTK wrote:My current package had expired so I needed to renew it! Raja Omar Khan was absolutely amazing!! It was the best customer service I have ever experienced with Virgin Media! Please can this be mentioned to his Manager! He is doing a fabulous job and really listens to the customers needs!
They won't last long then 🙂 Did you check your contract to make sure all is fine and dandy and as agreed?
If it is, only the billing cycle to wait now, to see if everything is as agreed with regards to price and what's actually billed.
Everything looks good so far. As you said, just need to wait for the billing cycle. Fingers crossed!
Hi there IyzahTK
Thank you so much for your post and welcome to the community forums, it's great to have you here.
I am so glad to hear that the agent was able to help and thank you so much again for your post! I will get the feedback passed on so Raja can get the recognition he deserves!
Thanks again and please do pop back to the forums in the future should you need any further assistance.
