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Billy12's avatar
Billy12
Joining in
26 days ago

Aklamio is a scam.

Hi,

I recently joined Virgin Media on a referral from a friend. He and I both signed up to the Aklamio rewards, both received our confirmation e-mails but no reward was ever paid.

I have spoken to Aklamio and they are claiming, despite my sending them the confirmation e-mail of the reward registration and all pertinent details, that no registration was ever made.

I have seen many folks on these forums with the same issue so it should be known to Virgin that they are, in fact, working with a scam company. It's a particularly bad image to work hand in hand with a company openly committing fraud against your customers.

Aklamio
Scam

6 Replies

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  • Cardiffman282's avatar
    Cardiffman282
    Wise owl
    26 days ago

    It's a German outfit so AFAIK it's outside of UK consumer law. Buyer beware etc. 

  • Steven_L's avatar
    Steven_L
    Icon for Forum Team rankForum Team
    25 days ago

    Hello Billy12,

    Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your refer a friend and our partners at Aklamio. We will take on your feedback and pass this over to the concerned teams to have this looked into further to help all of our customers. We would be happy to take a look into your issues from here directly, if you'd like us to do that and see if we can get your reward added to your account. Please let us know if you'd like further assistance.

    Kind Regards,

    Steven_L

    • jpeg1's avatar
      jpeg1
      Alessandro Volta
      25 days ago

      Let's think about this. Your money goes to VM02, right? 

       Aklamio aren't doing this for nothing, so VM must be paying them to attract new business. They are in it together. 

      https://virginmedia.aklamio.com/

    • Billy12's avatar
      Billy12
      Joining in
      25 days ago

      Hi Steven,

      Of course I'd like you to look into this further but given the number of other customers all having this same issue, perhaps you should pass it up the chain to look at the processes of Aklamio a little more closely because it doesn't inspire confidence in your company that this is such a common occurrence.

      • Gareth_L's avatar
        Gareth_L
        Icon for Forum Team rankForum Team
        25 days ago

        Hello Billy12.

        Steven has finished for today, So I'll happily take a look at this for you.

        If you don't mind, I’ll need to send you a private message to pass security. 
        If you can check the envelope top right of your screen, that would be great. 
        Regards     
        Gareth_L
         

  • Gareth_L's avatar
    Gareth_L
    Icon for Forum Team rankForum Team
    22 days ago

    Thanks for your time over the last few days Billy12

    Glad we've been able to get the credit investigated and applied.

    If you need anything else at all, please let us know.

    Gareth_L