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Brum1990's avatar
Brum1990
Joining in
7 months ago

Agreed Renewal but wrong date showing

Today I agreed a 18 month renewal. It was a increase in price so I requested it starts on 14 September (date my previous contract expired). So my new contract should start on 14/09/2024 and run until 14/03/2026.

 

I have just got my new contract emailed to me and it starts today 23/07/2024 and runs 18 months until 23/01/2026. How can I get this amended as I want to stay on my current package until 14/09/2024 as new renewal is more expensive.

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