Forum Discussion

garyd289's avatar
garyd289
Tuning in
7 days ago
Solved

Account sign in

hi I want to set up a direct debit but can’t sign in to my account because it’s registered to an email address I don’t have access to 

  • The robot kept taking me back to the list of things that were no help 

4 Replies

  • The robot kept taking me back to the list of things that were no help 

  • Hi garyd289,

    Thanks for posting, and welcome to our community 😊

    We're not able to update your account information from here, if you can call the team on 150/ 0345 454 1111 and they can do this for you.

    Alex_Rm

    • garyd289's avatar
      garyd289
      Tuning in

      No joy with the number you gave me all I want to do is set a direct debit but can’t sign in due to a old email address I have no access to help 

      • Martin_N's avatar
        Martin_N
        Icon for Forum Team rankForum Team

        We're sorry to hear that garyd289. What happened when you contact in via that number?

        ^Martin