Greying
8 months agoTuning in
Account problem - change registered holder
Good Morning, I need to find out how to speak someone who deals with potential account cancellation. My problem is that many years ago my son while he was still at school set up a virgin media account for TV and internet. I have always paid the bills,my son left home years ago and can not remember any login details for this account.This is now causin me massive problems when a fault or query occurs as I cannot login. I need to get the account altered to make the registered holder. So far no one I have spoken, whatsApped has managed to help.
[MOD EDIT: Subject title changed for clarity]