50% Off Offer for Speed Boost
On 09/01/24 I received an email from VM offering a speed boost from M350 to M500 for £3 extra a month. On 10/01, I followed the link in the email to accept the offer and got an order confirmation e...
Forum Discussion
Hi steveg170 👋 Thank you for your post and welcome to the Virgin Media Community 😀
We're sorry to hear about the poor experience you've had 😔
In order to look into this for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Regards,
Daniel
recieved this on Monday 🤡
Hi flipflop
Welcome back to our community forums and sorry to hear you are having the same issues with an offer again. We truly apologise on behalf of our team. Can you let us know if the link fails on other devices too? Are you able to see the offer in your my VM account? https://www.virginmedia.com/my-virgin-media
Thanks,
