43" LG SMART TV
I took out a package with Virgin when they were offering a free 43" smart tv in May 2024. After 45 days of my contract I was told that the TV will be delivered to me in 10 working days. I waited 3 weeks and no sign of any TV or any email. I then decided to contact virgin media and to my surprise I was told that no such deal existed I have confirmation email from virgin media dated 27 May 2024 clearly stating the deal I had taken out and the offer of the 43" LG smart tv.. I had advised that I have confirmation of the deal and that I had only taken this deal/package solely on the basis of the free TV. I was told that this will be looked into and some one will get back to me.
It has now been over 6 months and no sign of any TV or any response from any one !!!!!!