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Stullb's avatar
Stullb
Just joined
1 day ago

403 Forbidden

Hi.  My contract with Virgin expired yesterday which coincided with an inability to login to my webmail.  I have hastily signed up for another contract and my internet connectivity seems to have been restored but I can still not gain access to my webmail.  Having tried a few times, I now cannot access ANY virginmedia.com webpage as I just get a 403 Forbidden message.  

Please help - I desperately need access to my webmail. 

Ive seen other guidance which talks about logging into MyVirginMedia; but AGAIN, I cannot access any Virgin Media sites.

Any help much appreciated.   

Thanks.

Stu

1 Reply

  • Jamaal_A's avatar
    Jamaal_A
    Icon for Forum Team rankForum Team
    23 hours ago

    Hi Stullb 👋

    We're sorry to hear your've lost access to your webmail. Thank you for flagging this to us. We'll be sending you a PM to discuss this further 🙂