lukusjolley
17 days agoJoining in
14 days cooling off period
Hi I signed up to virgin media on the 21st March and cancelled on the 23rd March which is under the 14 days cooling off period.
My final bill has an early termination charge of £401.89.
I have tried talking to advisors online to get my bill amended but kept getting passed around.
This is clearly under the 14 days cooling off but no one is helping.
I have put a complaint in via vm but am concerned I will have to pay this as no one will admit they are wrong at vm
Any help at all please