£33 a month difference in renewal offers
My current contract is due to expire in about two weeks. When I renegotiated it down 18 months ago, I was advised to get in touch in advance to ensure the contract didn't go back to full price. I cur...
Rightly or wrongly, it has always been the case that any VM offers you get, when attempting to renegotiate, only last for as long as that individual communication exchange. Ask to think about it, and phone back later, and it is pretty certain the offer will no longer be there.
Different matter if you agree on a price/package, and accept, and VM then tries to go back on the deal but there have even been a lot of those topics too on here recently.
VM ideally wants each customer to have to negotiate each renewal with a sales agent who will try to upsell the maximum package they think they can get away with on each occasion that the customer phones in.
