Websafe child filter
Hi,
has the issue with Websafe and child filter not working been resolved yet? My filter is not working and my children could be exposed.
Forum Discussion
8 Replies
nope VM have to fix your problem manually.
- David_Bn
Forum Team
Thanks for reaching out to us acascini, and a very warm welcome to our Community Forums!
Sorry to hear of the issues you've been experiencing with the web safe filter on your connection.
I'd be happy to have this looked into for you - check out the envelope in the top right hand corner for a private message from me
Thanks,
David_Bn
I am having the same issue and really concerned! Please can you contact me to get this resolved ASAP
- Matthew_ML
Hey sunflower12, thank you for reaching out and I am so sorry to hear this.
Let me send you a DM now so we can look into this for you.
Hi David,
The parental control filter has stopped working yet again. The filter is on and I have rebooted the Hub a few times.
Last time the Hub was rebooted at your end and that got the child filter working until a couple of days ago.
Why does this keep happening?
Please help
Antonio
