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Niska
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11 months ago
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Virgin Media Alert: Your device may have a malware infection

I've just had a generic email with the title "[Important] Virgin Media Alert: Your device may have a malware infection". "We’ve been notified by a third party that malicious traffic has been detecte...
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wavelength","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:145605":{"__typename":"User","id":"user:145605","uid":145605,"login":"Niska","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.virginmedia.com/t5/s/virgin/m_assets/avatars/default/avatar-4.svg?time=0"},"rank":{"__ref":"Rank:rank:139"},"email":"","messagesCount":38,"biography":null,"topicsCount":7,"kudosReceivedCount":2,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2011-11-28T12:43:04.457Z","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ForumTopicMessage:message:5513685":{"__typename":"ForumTopicMessage","uid":5513685,"subject":"Virgin Media Alert: Your device may have a malware infection","id":"message:5513685","revisionNum":1,"repliesCount":28,"author":{"__ref":"User:user:145605"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Internet_Security"},"conversation":{"__ref":"Conversation:conversation:5513685"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:5513685"},"body@stripHtml({\"truncateLength\":200})":" I've just had a generic email with the title \"[Important] Virgin Media Alert: Your device may have a malware infection\". \"We’ve been notified by a third party that malicious traffic has been detecte...","body@stringLength":"642","rawBody":"

I've just had a generic email with the title \"[Important] Virgin Media Alert: Your device may have a malware infection\".

\"We’ve been notified by a third party that malicious traffic has been detected coming from a device using your internet connection. We don’t know which device this is, but it does mean your personal data and online financial transactions, including credit card purchases, could be at risk.\"

Is there any way of getting more info on this? Assuming it is legitimate I could do with an idea of what I'm looking for to troubleshoot rather then being given \"opportunities\" to buy AV software...

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Another email. 

","body@stringLength":"27","rawBody":"

Another email. 

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Have you found this article from ravenstar68 in the forum archive?

https://community.virginmedia.com/t5/Forum-Archive/Searching-for-Spambots-on-your-network/m-p/4087596

Ideally a clue from VM as to what it is you are looking for would help narrow your search but it doesn't look as if you are going to get that from VM, just more of the same letters and generic advice.

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Have you found this article from ravenstar68 in the forum archive?

https://community.virginmedia.com/t5/Forum-Archive/Searching-for-Spambots-on-your-network/m-p/4087596

Ideally a clue from VM as to what it is you are looking for would help narrow your search but it doesn't look as if you are going to get that from VM, just more of the same letters and generic advice.

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Was this another email or via letter, Niska?

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Was this another email or via letter, Niska?

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