Forum Discussion

Anonymous's avatar
Anonymous
4 months ago

Verify Sales Rep

I want to verify that the Sales Rep offering me a TV/Broadband bundle to is legitimate before proceeding as I am hesitant to give private/bank details over the phone before validation. Please can a moderator confirm if this is possible.

2 Replies

  • Tudor's avatar
    Tudor
    Very Insightful Person
    4 months ago

    I cannot help you verify the sales rep, only VM can do that, but there is one thing you MUST DO is get the offer they have given you in writing and signed. Sales people tend to be economic with the truth.

  • Daniel_Et's avatar
    Daniel_Et
    Icon for Forum Team rankForum Team
    4 months ago

    Hi Anonymous 👋 Thank you for your post and welcome to the Virgin Media Community 😀

    In order to provide assurances on this, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

    Thank you for your support Tudor 👍

    Regards,
    Daniel