Forum Discussion

spudy's avatar
spudy
On our wavelength
2 days ago

Unknown Device on Network

I have the Virgin Media Connect App on my phone and noticed yesterday and unknown Device on My Devices & Network "BSkyB Ltd" which I don't recognize not ever having used Sky.

I've managed to pause it but how do I delete it?

Have reported it to mailto:Customersecurity@virginmediao2.co.uk but they've not been back to me.

Thanks

1 Reply

  • Martin_N's avatar
    Martin_N
    Icon for Forum Team rankForum Team
    14 hours ago

    Hi spudy,

    Thank you for your post. We're sorry to hear you found that device on there. 

    Does it not present any remove option for the device?

    ^Martin