Two questions regarding scam mail and a possible fake Virgin phishing address!

Thank you for the reply - I can see that the two 'reporting' addresses might be valid, although I am still intrigued that one comes from 'onmicrosoft', seems odd when you have your own mail servers and systems. I have never seen anything about further instructions, though, all I get is the rather garish multicoloured text of the email that acknowledges the report :

"Thank you for sending this report into the Virgin Media O2 Customer Security team. If needed we will get in touch directly with you otherwise this report will be processed by our analysts and any potentially harmful or malicious content will be dealt with as appropriate.

For any non-phishing related concerns please get in touch with us via our netreport platform or the customer support phone line; 150 on a Virgin Media Mobile device or 8002 on an O2 mobile device, otherwise 0800 519 6902 for Virgin Media customers or 020 8239 3902 for O2 customers on any standard mobile network or landline.

 Kind Regards, Customer Security Monitoring"

I am still baffled by the regular use of the gsupportfool @ Virginmedia.com in the address list of spam sent to me though, all the many other addresses in the list are in multiple different providers, with various far more sensible looking names. 

As noted by ALF28 the 'true' source of these seems to consistently be foundrybrands, and as with JPL8 I am getting more and more of these despite reporting them as spam over several weeks, so I am not convinced your antispam systems are working as you think they should - and I also find it very annoying that if I receive spam email, often when I try report it to the actual government authorities ( report @ phishing.gov.uk) I often find me sending that mail triggers the Virgin system to block MY mail to the authorities as spam!  It would be  better if you actually stopped it before it got to me, as your systems obviously CAN detect it. Currently the way things work is rather than blocking spam and scam mail to me, it lets me get spam and scam mail and stops me doing what I legally SHOULD do and reporting it to the government body that monitors this stuff. That's really not how anything should be working.

I also note the editing option is not there today so I could not do any corrections if needed to the post?

I am still getting a few spam emails,I had one addressed to another person , not myself which is common.

Also I think the spammers will set up fake free email accounts in another person's name (sender) so the emails can not be traced and probably using VPN to mask the sender IP address, and some email just give the IP address of the server such as gmail and outlook, so the source IP geolocation  remains unknown in some providers.

Best to just ignore them, they send out thousands of emails in the hope a small % of people will click on the dodgy email which are often phishing emails.

So it is impossible to know who is sending the spam emails and also improbable that they can be stopped.

It is often not easy to differentiate between genuine and spam emails with artificial intelligence enabling spammers to send authentic looking emails.

It is wise to check all emails before clicking on anything, especially if the sender is unknown and manually remove them or use filters.

Checking the source  IP address in the header and looking it up is a good way to check who sent the email