Forum Discussion

venividi's avatar
venividi
Tuning in
2 years ago

SPAM from senders who've been 'blocklisted' still getting through?

Hi.  I've noticed recently that SPAM/phishing emails from senders I've 'blocklisted' on VM Mail are getting through.  Although they're still being identified as SPAM and filtered out, when I try to add the sender to the blocklist, I'm notified that the sender is already on the blocklist.

So why are they getting through?

1 Reply

  • 用心棒's avatar
    用心棒
    Very Insightful Person

    Terminology is misleading. Adding an email address to blocklist does not stop its delivery, it just moves matched message from Inbox folder to Spam folder.

    -- 
    I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
    Have I helped? Select Mark as Helpful Answer or 🖒 Kudos to say thanks