CustomerHelpME
12 months agoJoining in
spam call? They have my details what to do.
Hi i requested to disconnect my virgin media after dreadfull customer service and poor quality connection.
The next day i received a call from an 0203 9804396 from VM outbound team. They said they 2nd tier and can offer further discounts they asked all my infomation and secuirty info. They told me to disconnect with my new provider.
I follwed this up with virgin media today they said we did not call you. Was this a spam? What do i need to do now? Virgin media offered no advise on the call today. Again another reason why im leaving. They are probably worst ever company i have dealt with.
Can anyone within the community help?
Thanks