Security settings not showing on My Virgin Media
Hi, I can't access security settings when I log into My Virgin Media (website or app). Additionally, my account information, such as account number and area code, aren't showing either. Thanks
Forum Discussion
Hello JS94
Sorry to hear of the settings issue via your online account, we appreciate you raising this via the forums. We can see you're currently in a Private Message with one of my colleagues, we'd ask you to raise this with them via that thread as opposed to starting a new thread. They will be happy to assist with this if you reply to their Private Message.
We will arrange for this thread to be closed.