Forum Discussion

GFM17's avatar
GFM17
Joining in
2 years ago

Re: Child Safe not blocking

Hi

i am having exactly the same issue. Adult content used to be blocked and now none of it is blocked. When I run the the connection information I get this info :

  • Graham_A's avatar
    Graham_A
    Very Insightful Person

    The screenshot suggests that you are using Cloudflare as your DNS provider.  VM child safe only works if you are using the VM DNS servers.

    • GFM17's avatar
      GFM17
      Joining in

      Hi

      can you please advise how I change this?

      I have not changed any settings (I believe)

      the only recent change as installation of some VM WiFi PODS

       

      thanks so much for all help!

      Gareth

    • GFM17's avatar
      GFM17
      Joining in

      I’ve checked other devices and it’s only my phone. Although I do not have the app installed on this device 

      • Vikki_M's avatar
        Vikki_M
        Forum Team

        Hi GFM17

        Thank you for your post and welcome to our community.

        We are sorry to hear about the issues you are having with web safe.

        We will send you a private message now so we can check this is all active on our side.

        Please look out for the envelope in the top right of the page and pop back to me when you can. 

  • Tudor's avatar
    Tudor
    Very Insightful Person

    Cloudflare have the equivalent to Childsafe if you use their servers, 1.1.1.3 an 1.0.0.3