GFM17
2 years agoJoining in
Re: Child Safe not blocking
Hi i am having exactly the same issue. Adult content used to be blocked and now none of it is blocked. When I run the the connection information I get this info :
Does it only happen on one device? Or all devices.
If it's just your iPhone it may be because you have the CloudFlare app installed... https://apps.apple.com/gb/app/1-1-1-1-faster-internet/id1423538627
Look in the WiFi settings, find your WiFi name, then look for an option called DNS.
Virgin's default DNS servers are:
194.168.4.100 and 194.168.8.100
I’ve checked other devices and it’s only my phone. Although I do not have the app installed on this device
Hi GFM17
Thank you for your post and welcome to our community.
We are sorry to hear about the issues you are having with web safe.
We will send you a private message now so we can check this is all active on our side.
Please look out for the envelope in the top right of the page and pop back to me when you can.