Forum Discussion

Silver22's avatar
Silver22
Joining in
24 days ago

Phone number listed to someone else

My mobile number seems to be attached to someone else's account. I do not have any virgin media products, yet I am recieving phone calls and text messages about an active account under a different name. I can see their direct debits and package details.

This seems like a huge security and gdpr issue.

How can I fix this?

1 Reply

  • Hi Silver22

     

    Thanks for getting in touch and very sorry to hear this. 

    I'll send you a PM now to assist further.