Forum Discussion

Madhouse4's avatar
Madhouse4
Tuning in
7 months ago

Is this text from virgin media genuine?

Sent from 07860064961

i looked up the number but got conflicting answers, some saying it was associated with Virgin and others that it was a scam.

Hi, it’s Virgin Media.

We’ve noticed your WiFi connection could be stronger, so we’d be happy to send you a WiFi Pod at no extra cost to boost your signal. Just reply YES by 19 September and you’ll have it within five working days. Sorted!

 

 

 

  • Hello Madhouse4,

    Welcome back to the community and thanks for taking the time to post. I’m sorry to hear that you've got a text that may not be legitimately from Virgin Media. I'm looking into this now and will get back to you as soon as I can with an update.

    Kind Regards,

    Steven_L

    • williamliu's avatar
      williamliu
      Just joined

      Be grateful to know if it's real or not, I just got this text this morning...

      Thanks

    • Madhouse4's avatar
      Madhouse4
      Tuning in

      Thank you. Until I hear otherwise I’ll assume it’s a phishing scam  

      If it’s a genuine offer I would take it as our WiFi signal can be dire at times.

      I've only got 6 days left!

  • I've never known VM be quite so obliging with its precious pods. Getting one usually involves jumping through more hoops than Crufts. Just saying. 

    • Madhouse4's avatar
      Madhouse4
      Tuning in

      lol, good point. It does sound too good to be true. The thing is we do have issues with WiFi strength so a booster would be really handy.