Forum Discussion

deltaforce316's avatar
deltaforce316
Joining in
12 months ago

Is this a text scam?

So I got a text message on Thursday saying I could view my pre-contract docs at https://ebill2.virginmedia.com/eecc  followed by a load of random numbers/letters. Then another text saying Yodel will send a message when my order is out for delivery. Now finally another email tonight saying my order will be delivered tomorrow.

The thing is I haven’t ordered anything. I’ve logged in online and theres nothing showing in my account so whats this all about? I’ve been with virgin for 20 plus years.

  • Tom_W1's avatar
    Tom_W1
    Forum Team
    12 months ago

    Hi deltaforce316 thanks for your post although we're sorry to hear of the concerns you've raised here.

    We'd like to take a look into this for you, so please expect a PM from me to arrive shortly and respond directly when you can!
    Many thanks