You have not been hacked, impossible on a DOCIS network. This is quiet normal, VM have just done a reconfiguration of their CMTS to redistribute IP4 addresses. The location will eventually sort itself out. Why does it matter?
VM probably gets its IP address blocks from the RIPE RIR, and blocks from RIRs may cover wide geographic areas and not be specific to any particular region or locality. So, it's not at all uncommon to get a new IP address from a different part of the country.
Thanks roger, I have had many IP address changes over the years by VM but the location has always been correct for my area.
There are some unusual things I noticed.-
The Hudddersfield IP location is not the usual host name, but a totally different one, not the one associated with my area/location and with thousands of sub domains.
Yet If I check the ripe who is record the location for the IP is correct yet it still displays the wrong town.
The difference seems to be in modem mode, the IP address is down as Huddersfield, 99 miles away.
If I switch the hub 3 back into router mode, which it is now, the IP address, host name are normal for my area and the location is corrected now (previously was incorrect as Glasgow)
I have had no response from the IT ticket yet so will chase it through the private message. The help line assistant indicated hacking, but may just be VM doing changes.
I have been with VM for 23 years, and the location of my IP address has always been correct both in modem mode or hub router mode, so this is unusual and the host name has changed but only in modem mode, in hub router mode the host name is correct for my area.
Perhaps in time the modem location will be corrected, i will leave it a while before switching back to modem mode to see if will then correct.
As no one else is reporting this issue, it may just be me that is affected for some unknown reason?
I have kept a record of all the VM IP addresses each time it has changed which helps, there have been many changes over the years by VM or each time a new mac address is presented.
VM IP address changes-dynamic-
I did a search and the following events can change the Ip address-
1. Different MAC address is presented to their DHCP server. e.g. Switching between router and modem mode
2. They reconfigure their side of the network i.e. make a config change that redistributes IP addresses on the network
3. General network maintenance or an extended period of downtime can then mean you get a different IP once the DHCP server is contacted again
Also with these unexpected IP changes, I wondered if I should be using a VPN to give extra protection?
I have also had some recent issues with some web sites and pages but they were resolved by resetting my edge browser, clearing browser history or using a different browser, not sure if the IP address changing causes any issues.
As I have my own router normally, but now disconnected, I wondered if that could be responsible for my IP changing as it is not part of the VM setup.
Hi ALF,
IF you use a VPN it can often slow down your connection. It may also prevent you accessing services such as VM's TVGo, BBC iPlayer, netflix, prime etc.
VM, along with the other ISP's obtain their IP addresses from a pool of IP's. This isn't always updated immediately, it should though show the correct provider. The location is never perfect although it should be close to where you reside.
Go to the following website (in modem mode) https://whatismyipaddress.com/
This will list your IP address, ISP and approximate location.
On the right hand side, just below the mini map that is displayed, it provides a link to update your location if it isn't correct (as in the picture below) If you want you can click on that, they will update their records, and it should be picked up by RIPE etc.
