You have not been hacked, impossible on a DOCIS network. This is quiet normal, VM have just done a reconfiguration of their CMTS to redistribute IP4 addresses. The location will eventually sort itself out. Why does it matter?
No reply yet from the ticket regarding the Ip address change, my IP location in hub 3 modem mode is Huddersfield which I presume is the business address of VM which is 99 miles from my own actual location.
If I look at my own router settings I can see the VM IP address, and it also has a default gateway IP address which is different and has my correct location.
I use the Cloudfare DNS settings rather than VM DNS, but do not think that makes any difference to the IP address.
In modem mode no information is available on the settings page for the hub 3 regarding the IP address.
I have also noticed that some websites do not display correctly since the IP address has changed, and the images do not show just the text which is unusual and specifically when doing a search on the VM IP address.?
Sorry to hear you have not heard back regarding the raised IT ticket ALF28 To best look into this, we are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. I'll be in touch soon
Thanks,
