Forum Discussion

6358's avatar
6358
Joining in
4 months ago

Genuine VM email?

I received an email from email@em.virginmedia.com saying I have an old hub and they will send a new one. Is this genuine? 
thank you for responses. 

  • The email address is and I have seen similar genuine email subjects on here before. What hub do you have now and what is VM sending you? 

  • newapollo's avatar
    newapollo
    Very Insightful Person

    It's very possible if you have either the hub1, hub2, or the hub2ac.  

    They are being upgraded prior to VM switching their telephony service to digital voice as those older hubs aren't compatable with telephony services.