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Mccartney789's avatar
Mccartney789
Joining in
8 months ago

Delete old hacked email account

Hi

Can one of the VM staff contact me regarding deleting email addresses from an account that closed over 5 years ago that have since been hacked. 

Thanks

James

  • Hi Mccartney789 ๐Ÿ‘‹ Thank you for your post and welcome to the Virgin Media Community ๐Ÿ˜€

    We're sorry to hear the e-mail addresses in question have been hacked ๐Ÿ˜”

    In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

    If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

    Regards,
    Daniel