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Mccartney789's avatar
Mccartney789
Joining in
11 months ago

Delete old hacked email account

Hi

Can one of the VM staff contact me regarding deleting email addresses from an account that closed over 5 years ago that have since been hacked. 

Thanks

James

1 Reply

  • Hi Mccartney789 👋 Thank you for your post and welcome to the Virgin Media Community 😀

    We're sorry to hear the e-mail addresses in question have been hacked 😔

    In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

    If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

    Regards,
    Daniel