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Hlarro's avatar
Hlarro
Joining in
5 months ago

Constant calls from 0800 052 5306

I keep receiving calls from 0800 052 5306, number belonging to the sales team. I don’t answer anymore but I’ve had strange interactions when I have - either the agent hangs up or is silent. Once they asked to confirm my name but the name they read wasn’t mine, then they hung up. I’m never told what it’s about and I’m not sure what the sales team would be trying to sell as I already have internet with VM.

It’s advised in other forum convos to change marketing preferences online but there’s no option to deselect phone. It’s all comms option together. I’ve blocked the number now but it’s not a good look for VM to be harassing their customers with constant weird calls to the point where customers think they’re scammers..

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  • Beth_G's avatar
    Beth_G
    Icon for Forum Team rankForum Team
    5 months ago

    Hi HIarro

    Thanks for your post, welcome to the Community Forums.

    I'm sorry to hear you've been receiving a lot of unwanted and strange marketing calls from the team. Calling this number does lead to a genuine Virgin Media answering machine.

    I'm going to send you a message so I can take your details and ensure that you're removed from our marketing and sales call lists.

    Thanks