csmitherman
7 months agoJoining in
Can’t enable parental controls
Hi, when I go to the online security section of my account settings in the my virgin media site I can’t enable parental controls (or virus protection) - see screenshot. I’ve tried different browsers and devices each with the same outcome. Each time I try to turn it on it says changes not saved. My account has always been like this for years but I’ve not needed the settings until now. With 3 kids in the house Please help fix this or I’ll have to change provider. Thanks