Forum Discussion

electronicboy's avatar
electronicboy
Joining in
8 months ago

Calls from 0800 052 1251

Hello,

I'm currently recovering from corneal surgery, however, I've been getting calls for the past few days from the number mentioned above, "Hello, I'm calling from virgin media, looking for Mr MySurname", the call sounds marginally staticky which raises red flags to me. Are these calls actually from VM, or is this a scammer?

Cheers

  • Hey electronicboy, thank you for reaching out and I am so sorry to hear about this.

    This does look like one our outbound sales team phone number, please feel free to block this number.

    existing customers can update their marketing preferences via My Virgin Media under 'My Profile' > 'My Preferences.

    I hope you are having a great recovery.