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kmb31's avatar
kmb31
Tuning in
12 months ago
Solved

Call from 020*******

Call today from 02*********** offering a new package. Iโ€™m a bit sceptic as to this being genuine. Call handler was able to send me a copy of my bill! Again not convinced itโ€™s genuine! Could anyone offer any advice on this! 

[MOD EDIT: Number removed]

  • Hi there kmb31 ๐Ÿ‘‹ Welcome to our forum and thanks for your post ๐Ÿ˜Š

    As PlantPot17 has suggested, if the team have sent you the contract details it does sound genuine. However, for your own peace of mind I'm happy to check your account to double check that this call was from the team.

    I'll pop you a PM to confirm your details so this can be done.

    Regards

    Nathan

  • Hi there kmb31 ๐Ÿ‘‹ Welcome to our forum and thanks for your post ๐Ÿ˜Š

    As PlantPot17 has suggested, if the team have sent you the contract details it does sound genuine. However, for your own peace of mind I'm happy to check your account to double check that this call was from the team.

    I'll pop you a PM to confirm your details so this can be done.

    Regards

    Nathan

  • Thanks for chatting with me via PM kmb31 ๐Ÿ˜Š I'm glad I've been able to put your mind at rest with this.

    If you need anything else, please feel free to reach out. We're always happy to help.

    Regards

    Nathan