Forum Discussion

rafiaamiri's avatar
rafiaamiri
Tuning in
10 months ago

Blocked websites are accessible

Hi,

The child safe is switched on and even after restarting the router and switching off and switching on the router still I found the restricted adult porn web sites are accessible and this is frustrating.

Attached screenshot for reference.

 

 

1 Reply

  • 用心棒's avatar
    用心棒
    Very Insightful Person

    From the device on which Child Safe is not working, go to https://one.one.one.one/help and confirm AS Name value shown is Virgin Media — if it is not check whether DNS is being overridden on device or network.

    FYI prerequisite for Child Safe to function is the use of Virgin Media's DNS by device

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