Forum Discussion

glock26's avatar
glock26
Tuning in
7 months ago

What's going on with the virginmedia website???

No, really  - what is the problem with the virginmedia website.

Can't do anything with it. It's in a permanent cycle of failure.

Unable to check my bills, change my package, anything.

Using firefox.

3 Replies

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    Have you cleared down the caches etc in Firefox?  Tried with any other Browsers?  Just in case.

    • glock26's avatar
      glock26
      Tuning in

      it's stuck in a loop.

      every time I try and access anything the URL ends in /customer-exclusion

      and comes up with the chat to us now screen

      ?????

  • Been a box of frogs since o2 and VM amalgamated. Must have changed my password 300 times.  Then can not log in to o2 or VM, reset password, again ,🥱