Forum Discussion

lumen's avatar
lumen
Joining in
9 months ago

Samsung TVs not connecting

My virgin media keeps disconnecting wifi. Which is annoying enough but Everytime it does it my Samsung TVs keep cutting out and will not connect to Wi-Fi or hotspots without been reset.

  • goslow's avatar
    goslow
    Alessandro Volta

    Try turning off the 'Smart Wifi' feature on the VM hub and see if the wi-fi connection becomes more stable.

    From the hub's admin pages it is something like Advanced settings>>Wireless>>Wireless signal and 'Disable channel optimisation' and Apply changes