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Snowgirl2525's avatar
Snowgirl2525
Just joined
2 months ago

Password reset

Trying to reset my mother-in-laws password to her VM account but the reset password email never comes through - help!

  • newapollo's avatar
    newapollo
    Very Insightful Person

    Have you checked the spam/junk folders?

    Is that the password for My Virgin Media? 

    Or the password for virginmedia/ntl/blueyonder email addresses?