Forum Discussion

jbond1975's avatar
jbond1975
Joining in
22 days ago

My Laptop will not connect to internet unless i use a guest network

Hi i'm looking for help.

My laptop can connect to my router but i get no internet connection as it keeps disconnecting . if i log into the guest net work then it works. i have tried all the solutions on the net but nothing works. i have even reset the router.

Has anybody else had this problem? or found a solution?

4 Replies

  • Client62's avatar
    Client62
    Alessandro Volta
    22 days ago

    This is exactly what you encounter when the laptop's access has been Paused.

    • jbond1975's avatar
      jbond1975
      Joining in
      21 days ago

      how has it been paused? how do i correct this?

       

  • ziqizhang's avatar
    ziqizhang
    Settling in
    7 days ago

    I have encountered the same problem, and:

    • this only happens to windows machines, all Mac, Linux, phones, TVs, tablets work fine
    • this only happened recently, it was all working before.

    I tried other suggestions found on this forum like 'ping 192.168.0.1' but they didn't work.

    Have you found a solution?

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    6 days ago

    Use a wired connection and connect to the Hub's admin (settings) console 192.168.0.1 and check there are no entries in the MAC filtering.  This is what pauses the devices and will not allow access, so remove any listed MAC's from this area.