Forum Discussion

Gerry6661's avatar
Gerry6661
Joining in
12 months ago

Bandwidth issue

Constant crap from Virgin having bandwidth issue they are saying they are going to charge me 25-00 if an engineer is called for even though their internet is the issue!!

  • japitts's avatar
    japitts
    Very Insightful Person

    I don't see any other posts from yourself explaining your "bandwidth issue" to allow a judgement on what the potential cause is. The £25 charge is a standard fee for non-fault callouts.

    • Gerry6661's avatar
      Gerry6661
      Joining in

      It’s simple thier service is **bleep** and they was going to charge me 25/00 for a call-out , Since I’ve threatened to cancel an engineer is coming out obviously at no charge as their equipment is faulty!!!

  • Client62's avatar
    Client62
    Alessandro Volta

    Fine ... and the nature of the problem is ???

    The Realspeed test results look like ???