Please can anyone guide me exactly where I find my contract end date.
I know when I think it was but as far as I know I have not had an email or letter about it.
I have spent a frustrating couple of hours searching on the website and following links to find the date but no date is shown anywhere.
Thank you everyone
Forum TeamHey scarletp, thank you for reaching out and I am sorry to hear this.
On your bill it should state the ending date but you can find it here.
. If you wish to give your 30 days’ notice you can do it by just sending a WhatsApp with a description of the cancellation to +447305 327 112 or you can send a letter to Virgin Media, Sunderland, SR43 4AA.
Hi Matt,
I am still not able to find a contract end date but am unable to sign in to MY VM in the way I always did. Am trying to sort it.
I do have the contract VM sent me when I made a change in Feb 2022 which stated 18 months minimum period and start date was 7 February 2022. I have not knowingly altered anything so hopefully I am out of contract now.
That's interesting that I can Whatsapp or write to Virgin Media to give 30 days notice. I always thought we HAD to ring up. That said - if I write or send Whatsapp I would be uneasy in case they did not receive it or respond.
Cheers.
