Web Safe turned off but still blocking access
Me and my partner have recently moved house and the Web Safe setting seems to have been re enabled. I have tried deactivating and reactivating it multiple times over the last few weeks to no avail. Its a little frustrating as i cant even access websites like Reddit with it on.Solved2.5KViews0likes15CommentsWeb safe settings not working
I have tried to turn off websafe but cannot reach account settings as the webpage is not working and comes up with the 'oops something has gone wrong our end' message. I have tried several times over the last month with the same results. please helpSolved4.5KViews0likes17CommentsWeb Safe not working (again)
I am having the same issue I have had before, and I see quite a lot of people have had recently. Web Safe has stopped working, i.e. I can access supposedly blocked websites from my PC and other devices in my home. This usually works fine, blocking the websites, but sometimes stops. Last time I had to live chat cutomer support to sort this out. I don't know if they really sorted it, but it started working again. Please can someone DM me to sort this out? I need the websites blocked as I have kids in the home. I have already tried all the usual stuff like rebooting the hub, checking the Web Safe settings, etc. Thanks709Views1like6CommentsWeb Safe Settings
Hi, Has anyone else had any issues with the Web Safe not working on their account? Mine was working perfectly up until a few days ago and I’ve been in touch with the support team three times and it’s still not working! I have young children and need this to be working ASAP! Any help would be greatly appreciated. Paul1.7KViews1like4Comments