2 x Super Hubs?
Hi… Just noticed that on the My Virgin App that my “package” includes 2 x Super Hubs. Far as I can tell I only have one and have only ever had 1. (Think if I did had two I could bolt them together and get twice the speed). It doesn’t seem to show anything on my bill about having super hubs so I don’t think I am being charged for it. I did have a replacement hub last November and the old one was sent back. Never heard anything more, so assumed it was received OK. Can anyone out there throw any light on it please? Thanks Tony_
Unable to access my virgin media app to see my account and make changes
I have had to cancel my Virgin Media account before services were provisioned, due to delivery delays. Via a Virgin Media sales representative doing door to door sales since Virgin Media became available in my area, I have registered with Virgin Media again via him. As the new and old VM account created are using the same email address, I'm now unable to login to my new Virgin Media account, nor can I change the email address associated with my old one. Really frustrating, I'm unable to see when the installation will take place or order additional services.