virgin media account

3 Topics

Unable to link ‘Virgin Media’ account to ‘VM 02 ID’
Hi, Hope all is well. I need help with the following. My service started on 22 July. I am still facing problems trying to link a ‘Virgin Media account’ to a ‘Virgin Media 02 ID’ account. I was told by phone to wait 2 days after the service started, yet no success. It keeps saying the email used is wrong, which is impossible to be on my end as I have access to all the sign up contracts and documents. Even changing the email and getting verified, the same problem still comes up. And the Virgin Media website to create a new ‘VM account’ takes you directly to a site to create a ‘Virgin Media 02’ account. Thank you.
Solved
Customer1o1
2 days ago Place Managing Your Account - Cable
116Views
0likes
9Comments
Can't register for Virgin Media account
Hello, I am a very recent client who made a broadband contract with Virgin Media. I am trying to register for an account, however when I try to setup my password, the page goes to an infinite loop and doesn't update from there. I have been trying since yesterday and tried registering on different devices and different browsers and I always get the same result. Would it be possible to help me sort this issue out?
Solved
Jrui92
3 months ago Place Managing Your Account - Cable
58Views
0likes
3Comments
Account verification email
I’ve been trying to verify my account on the virgin media websitr for a couple of days after getting broadband but everytime I try to do so I get prompted with a message saying that a verification email has been sent, but never receive it. I’ve looked in the spam folder, tried different browsers, and nothing work. Can someone help me?
JesusGarcia
6 months ago Place Managing Your Account - Cable
54Views
0likes
1Comment