Hub 5 in Modem mode with Tenda MX21 Pro
Appreciate there have been previous posts on this but in case there has been a solution, here is my issue. Previously, I had the Hub 3 and TP-Link Decco and all was ok but Id had a few years and wanted to upgrade. After lots of research, I ended up with the Tenda MX21 Pro (3 pack) with wifi 6e. It was bit more of issue to set up and get going than the Decco and found it had to be done in a very specific way to get the Tenda to pick up and address and connect but eventually I got it going. I recently upgraded to the the 1Gig service which meant an upgrade to the Hub 5. Arrived today and when I finished working, I set about trying to set it up. Initially boot up and connected, tested the speed and getting full gig speed. So changed to modem mode so try connect to the Tenda and that's where it all stopped! Try as I might, they two would not communicate in modem mode. (connected to port 4) When I reset the hub and it goes into router mode, it will talk to the Tenda, but not in Modem mode. With the Hub 5 in modem mode, I connected the deco to the Hub and then to the Tenda and that worked but direct (not having any of it) Called Tech and of course was no help whatsoever, initially telling me because I has a green light it wasn't on line and I had to direct her to their own website and explain that when it is in modem mode, it's not white, it's green! She then tried to fob me off saying because I've upgraded my speed, its too fast for the Tenda!! I gave up at that point! So yes I could leave it in router mode but I'd prefer not to and would like it to work as it should in modem mode. So is there an answer as I feel like I've exhausted many things but open to any suggestions if anyone might have. (I have done the specific order of connection as other posts) Thanks in advance
