What is the proper way of installing VM services in my house
Hi team, I have noticed some VM brown boxes contain a 2-way splitter and some don't. If I understand this correctly, when we have a 2-way splitter, one output (the stronger) goes to the modem and the another one is for TV. But I have been told this TV cable is not used anymore and the TV signal is now taken from the broadband modem itself. Could anyone explain it a bit more? And if that second cable is not needed, then the 2-way splitter is not needed, either (like in the photo below). Since the signal is not split, would the broadband have higher speed? Also, I noticed Virgin Media brings a double cable from the T junction box to the property. One is the coaxial cable for all Virgin Media services (broadband and TV) and the other one, I am assuming, is the landline phone? Is that second cable still used? What would be the proper (neater) way to bring VM services in the house? Having a brown empty box and a whole thought the bricks doesn't look very neat. Specially, since they don't use any silicon to avoid water ingress in the wall, which leads to mould and brick damage. Thanks!Installation where neighbours permission required
I previously enquired about having Virgin TV installed at a new property. I had only just moved into the property and was advised I needed to contact my neighbours in 2 different addresses to give permission to install. They were away at the time and I didn’t know them so it was not possible to get permission. I cancelled the order and went with another provider. I would now like to join Virgin and would need the same installation completed.Am I able to get details of what work is required before signing up?From memory it was due to the location of the cabinet in the street and having to go through their front gardens. Is there anyway I can get details of how exactly the engineers will do this and if digging through gardens how will they be left after install. I would like to be able to tell the neighbours exactly what work would be completed and what disruption/damage would be caused to their gardens. I still don’t know them all too well so it would be better if I could provide as much detail as possible and assurances about how things would be left after the engineers have done the work. I also don’t want to sign up again and run into issues and then have to go through cancelling etc which took some time last time around.
