Installation where neighbours permission required
I previously enquired about having Virgin TV installed at a new property. I had only just moved into the property and was advised I needed to contact my neighbours in 2 different addresses to give permission to install. They were away at the time and I didn’t know them so it was not possible to get permission. I cancelled the order and went with another provider. I would now like to join Virgin and would need the same installation completed.Am I able to get details of what work is required before signing up?From memory it was due to the location of the cabinet in the street and having to go through their front gardens. Is there anyway I can get details of how exactly the engineers will do this and if digging through gardens how will they be left after install. I would like to be able to tell the neighbours exactly what work would be completed and what disruption/damage would be caused to their gardens. I still don’t know them all too well so it would be better if I could provide as much detail as possible and assurances about how things would be left after the engineers have done the work. I also don’t want to sign up again and run into issues and then have to go through cancelling etc which took some time last time around.Broadband delay
an update from my post in December - pit of hell Today we still dont have internet at the house - the next visit is supposed to be 6th Feb but i have no idea if they will turn up - they left the last council permit expire and had to apply for a new one. customer service - well there isnt one. i have no idea if the compensation will pay out or if they will even fix it. Its 60 days so far and counting. do they ever come out and fix collapsed/blocked tunnels?