Hub 5.0 Connection Loss
Hello Community, I've just updated from a hub 3.0 to a hub 5.0 and now I'm saying frequent broadband interruptions. Here are the down stream channels - are these normal? Router status 3.0 Downstream channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 194000000 1 39 QAM 256 8 2 138000000 3.5 39 QAM 256 1 3 146000000 2.7 38 QAM 256 2 4 154000000 2.2 38 QAM 256 3 5 162000000 1.7 38 QAM 256 4 6 170000000 1.3 38 QAM 256 5 7 178000000 1.2 38 QAM 256 6 8 186000000 1 39 QAM 256 7 9 202000000 0.8 39 QAM 256 9 10 210000000 0.6 39 QAM 256 10 11 218000000 0.6 39 QAM 256 11 12 226000000 0.3 39 QAM 256 12 13 234000000 0.4 39 QAM 256 13 14 242000000 0.9 39 QAM 256 14 15 250000000 0.8 39 QAM 256 15 16 258000000 0.9 39 QAM 256 16 17 266000000 -1 39 QAM 256 17 18 346000000 -3.3 38 QAM 256 27 19 354000000 -3.5 38 QAM 256 28 20 362000000 -3.9 37 QAM 256 29 21 370000000 -4.4 37 QAM 256 30 22 378000000 -4.7 37 QAM 256 31 23 386000000 -5.1 36 QAM 256 32 24 394000000 -5.7 38 QAM 256 33 25 402000000 -6 38 QAM 256 34 26 410000000 -6 38 QAM 256 35 27 418000000 -6.6 37 QAM 256 36 28 522000000 -10.9 34 QAM 256 37 29 530000000 -10.9 35 QAM 256 38 30 538000000 -10.8 34 QAM 256 39 31 546000000 -10.8 34 QAM 256 40 3.0 Downstream channels Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors 1 Locked 39 24 0 2 Locked 39 515 20 3 Locked 38 493 18 4 Locked 38 683 76 5 Locked 38 376 19 6 Locked 38 38 0 7 Locked 38 16 0 8 Locked 39 17 0 9 Locked 39 84 0 10 Locked 39 284 0 11 Locked 39 350 11 12 Locked 39 45 0 13 Locked 39 35 0 14 Locked 39 42 0 15 Locked 39 37 0 16 Locked 39 279 17 17 Locked 39 112 0 18 Locked 38 223 0 19 Locked 38 251 0 20 Locked 37 416 0 21 Locked 37 703 0 22 Locked 37 771 0 23 Locked 36 861 0 24 Locked 38 1382 0 25 Locked 38 1554 0 26 Locked 38 1534 0 27 Locked 37 2236 0 28 Locked 34 36026 0 29 Locked 35 36910 0 30 Locked 34 36488 0 31 Locked 34 38684 0 3.1 Downstream channels Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz) 41 190 4K 3736 QAM 4096 148 3.1 Downstream channels Channel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile) 41 Locked 0 -21.9 28067657 971484094 Thanks, DD