Never hear back from 3rd line support
Hello, Im now losing all patience with Virgin media. I've had a problem with sky sports where I'm unable to view it via the app or browser. Everytime I contact virgin through phone or whatsapp (since May) I get up to 2nd line support and told they will email over and someone will get back to me. Not once have I heard back and now wondering what's left in terms of getting the issue fixed. I've attached a screen shot of the error incase anyone has seen this before and know the fix
