Requesting home pickup for my router post-disconnection
Hi, I'm currently unable to get to a YodelReturn point to return my router to Virgin due to a recent accident. At the moment, I'm also unable to get anyone to drop this off for me. I'd like to request a pick-up service for the package (which is packed and ready to go), as I am otherwise unable to get this back to you via Yodel. Cheers,Returning Virgin Media Hub
Hi, I returned my old hub and cable (VM kit) to Virgin Media on 15/01/25 via my local Yodel shop. However, I’m still receiving emails and texts asking me to return it or I will be charged £40. I have the tracking number for the return, but I don’t have the delivery postcode required to track the package. Could you please assist me in resolving this issue? Thank you for your help.